Frequently Asked Questions

How much does Helpr cost?

Helpr is 100% free!

How can Helpr help me?

Helpr was specifically designed to help merchants reduce the amount of support tickets they have to process. In addition with Helpr you’ll be able to provide world class customer service that delights your customers.

Helpr was built to allow customers to find the answers they want instantly without having to contact you.

Can I customize the widget to my branding?

Yes, you can fully customize the color scheme of the widget.

Does Helpr work on mobile?

Yes, the widget is fully responsive to mobile screens.

How will Helpr look to the customer?

You can find product screenshots here.

I still have a question, how can I contact you?

We’d love to hear from you! You can email us at or contact us via the live chat inside the app :)